Terms and Conditions

Porch Pickup / Delivery

All orders must be picked up in south Tempe, Arizona during an agreed upon time slot. All porch pickups will have 2 options: curbside pickup or no-contact porch pickup. For curbside pickup, I will request you to notify me when you arrive and will bring the package to your car so that you do not have to get out. For no-contact porch pick up, I will request you to notify me when you are close by, then I will leave the cookies on a bench outside my front door, and I will monitor the front door to ensure that you have picked up your package. Once the package leaves the chair on my front door, I am not responsible for any cookies that break during transit.

If you do not pick up your package during the agreed-upon the time slot, your order will be held for up to 24 hours before it is forfeited. If your order is forfeited due to a no-show or a no-text/message, you will not receive a refund.

Delivery services are also available for custom orders only (pre-sales and pop-ups are excluded from this service) for a small fee of $10 if you live within a 10-mile radius of the zip code 85284. If you live within a 30-mile radius, the fee increases to $20. Delivery services can only be made on Saturdays/Sundays during an agreed-upon 2-hour drop-off window.

Cancellations / Refunds

Cancellations must be made 14 days prior to the event in order to receive a full refund. For cancellations made within 14 days of the event, no refunds will be provided.

In the event of an emergency where Treats by Sanny must cancel an order, a full refund will be provided along with a shop credit worth 20% of your original order amount.